Product Review: The Engin Voicebox 3102

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The Engin Voice Box 3102 is a good choice for anyone wanting a simple VoIP ATA with the additional feature of PTSN pass-through. What does this mean? Basically, it means that if your VoIP phone stops working for any reason, the VB3102 will automatically default back to your standard analogue phone line so that you can continue making phone calls.

What is a voice box?

A voice box is another term for an ATA (Analogue Telephone Adaptor). It is a device that acts as a hardware interface between an analogue phone system and a VoIP service. It usually has two outlets, one for your analogue phone and one for your VoIP service.

The ATA works by linking to and communicating directly with the VoIP service provider via a protocol such as SIP (Session Initiation Protocol) and using a voice codec to encode and decode the voice signals.

Features of the VB3102

The Voice Box 3102 is a replacement for Engin’s Voice Box Series 1 and 2. It is designed to look good on a desk or phone table, with sleek silver lines and no messy wires. The phone port, line port, LAN and WAN port are all out of sight at the back of the box.

As well as a power adaptor, it comes with a length of Ethernet and phone cable, and is ready to go straight out of the box, with a set up CD included.

If you’re not very technically minded, the VB3102 is the perfect ATA for you, as it requires no configuration and instead needs just a quick phone call to Engin to have it activated. This means there’s no danger of mucking anything up, because it’s all pre-programmed and ready to go.

Advantage of the VB3102

As mentioned previously, the thing that sets the Voice Box 3102 apart from a standard VoIP ATA is its PTSN pass-through port. This allows you to receive calls on your regular analogue phone line, and if the unthinkable happens and your VoIP goes down for any reason, the unit automatically reverts to the PTSN (analogue) system. This means you can continue making and receiving normal PTSN phone calls until such time as your VoIP service resumes.

The Engin Voice Box 3102 is reasonably priced at AU$129, and offers superior voice quality on both VoIP and analogue connections. If you want to start making VoIP calls quickly and easily without needing to be a technical whiz, then this is the VoIP box for you. It comes with the added assurance of a PTSN pass-through and the quality assurance and support that only Australia’s leading VoIP company can provide.

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